Specialized Recruiting. Temporary Staffing. Managed Services. 800 876 2314


Front Desk Representative

Employment Type Temporary
Field of Work Administrative/Clerical

 

Primary Responsibilities

  • Greet and register patients in a prompt and pleasant manner.
  • Instruct patients to complete registration, history and HIPAA acknowledgement forms.
  • Request updates on established patients.
  • Collect and enter all insurance referrals.
  • Make copies of patient forms and insurance cards.
  • Enter all demographic information and off-bill comments into billing system.
  • Call insurance carriers and patients for follow-up information to complete registration as needed.
  • Has knowledge of different insurance carriers and plan types.
  • Instruct patients about referral and payment process as needed.
  • Notify other departments of patient arrival.
  • Pull and file patient encounters.
  • Schedule and re-schedule appointments for patients.
  • Takes message and respond to requests.
  • Perform Expeditor and Call Center duties as needed.
  • Ensure all HIPAA regulations are adhered to.

Qualifications

  • High school diploma or equivalent, Bachelor’s degree preferred.
  • Minimum one year experience as registrar or similar function required.
  • Medical Specialist office experience preferred.
  • Ability to use computerized systems.
  • Must be detail-oriented and accurate.
  • Ability to work well under pressure.
  • Strong interpersonal and customer service skills.

Required Experience:

  • Medical office or hospital environment: 1 year

Required Education:

  • High school or equivalent
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